Privacy Policy

Clix Privacy Policy

Last Updated on April, 5, 2025

Clix ("we", "us", or "our") provides a platform that helps businesses send push notifications to their users. This Privacy Policy explains how we collect, use, and share personal information through our website, platform, and services (together, the "Services").

1. Information We Collect

1.1 Information You Provide

  • Account Info: Name, email, password, company name.

  • Billing Info: Payment method, billing contact, and transaction history (handled by third-party processors).

  • Support: Info you share when you contact us for help.

  • Customer Data: Content and metadata you send through Clix, like push messages and targeting details.

1.2 Information We Collect Automatically

  • Usage Logs: IP address, browser type, device info, time of access, pages visited.

  • Platform Activity: API usage, delivery stats, and error logs.

  • Cookies: We use cookies and similar tools to support login, remember preferences, and improve the service.

2. How We Use the Information

We use the data we collect to:

  • Operate and maintain the platform.

  • Authenticate and manage user access.

  • Deliver push notifications and measure results.

  • Provide customer support and respond to inquiries.

  • Detect abuse and improve reliability.

  • Analyze usage trends to improve the product.

  • Send service-related updates and, if opted in, occasional marketing messages.

Legal Basis (where applicable)

We process personal data to:

  • Perform our contract with you (e.g., provide the service).

  • Based on your consent (e.g., marketing).

  • Where we have a legitimate interest (e.g., fraud prevention or analytics).

Aggregated Data

We may use aggregated or anonymized data (which can’t identify you) to improve features, monitor performance, or generate insights.

3. How We Share Information

3.1 With Service Providers

We use third parties to help operate Clix (e.g., hosting, email delivery, analytics). They only access your data as needed and are bound to protect it.

3.2 For Legal or Safety Reasons

We may share your info if required by law or if needed to protect our rights, users, or the public.

3.3 In a Business Transfer

If Clix is sold, merged, or reorganized, your data may be part of the deal. We’ll notify you if that happens.

4. Data Retention

We keep your information:

  • As long as your account is active.
    As needed to provide the service.

  • Longer if required by law or for legitimate business needs.

You can request deletion of your data anytime (see Section 7).

5. Data Security

We use reasonable security measures, including:

  • TLS encryption for data in transit.

  • Access control and audit logs.

  • Secure cloud infrastructure.

No system is 100% secure. We’ll notify you if we detect a breach involving your data, as required by law.

6. International Data Transfers

We may process your data in countries where our infrastructure or subprocessors operate.

Hosting Location: Our platform is hosted in the United States.
We do not yet offer GDPR-compliant data transfer mechanisms like Standard Contractual Clauses.

7. Your Rights and Choices

Depending on where you live, you may have rights like:

  • Accessing or correcting your data.

  • Requesting deletion.

  • Objecting to certain processing.

  • Exporting your data.

To exercise these rights, email us. We may verify your identity before processing requests.

Opting Out of Marketing

You can unsubscribe from marketing emails at any time using the link in the message. You’ll still get essential messages (e.g., billing, product updates).

8. Subprocessors

We use subprocessors to deliver our service (e.g., cloud providers, support tools). A current list is available upon request. We’ll notify you of any material changes.

9. Children's Privacy

Clix is not for children under 13, and we don’t knowingly collect data from minors. If we find out we have, we’ll delete it.

10. Third-Party Services

We may link to or use tools provided by other companies (e.g., Google Firebase). We’re not responsible for how those companies handle your data. Please check their policies.

11. Changes to This Policy

We may update this Privacy Policy. If changes are significant, we’ll notify you by email or through our site. Your continued use of Clix means you accept the changes.

12. Contact Us

Email: contact@clix.so